Deciding to go on a full time freelance work takes more than just the guts to go on a career adventure. There is a massive financial risk involved and a ton of preparation that needs to be settled before you can fully say that you…
If you have worked in a call center before and is currently into freelancing, one thing you will miss about call center life is the great perks and incentives that are up for grabs for a good performance. Rewards system in the call centers (based…
Clarence Paul describes call center tenure as “As transient as the phone calls that agents make or take”. Representative Raymond “Mong” Palatino, dubbed it as an industry that’s filled with “hellos” and “goodbyes.” Others call it as the “sunshine industry” because of it’s great contribution…
Call centers in the Philippines, India or any other outsourcing destination bring a new breath of hope for a decent earning employment. And yes, I am one of those people who’ve been blessed to have worked for over three years in this thriving industry. But…
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