Monthly Archive for: ‘November, 2011’

Why You Should Switch to Thunderbird and Trash Outlook

I have a few email accounts from various email service providers like Yahoo, and Gmail. There are also client provided emails that I used for customer service purposes. But my biggest challenge, is not with the inboxes or accessing the webmail. My main concern have been the desktop email clients that i've been using to manage these emails. I have been running both Outlook 2010 and Thunderbird on my computer for quite some time now. There are times that I use Outlook and there are other times...
six things i learned as a freelancer

Six Things I’ve Learned as Freelancer

I started as a full time freelancer on August 19, 2009 and yes, I’m still alive and kicking and looking to better years ahead. I had a scary start primarily of financial nature, fear of the unknown and doubts of getting a work that can sustain our family’s needs (and wants). And nearly six years after that crossroad, I’m looking even more exuberant of the year ahead. Let me share a few things I’ve learned as a full time freelancer. These are practical things that helped me survive...
How do you reward yourself?

How Do You Reward Yourself?

If you have worked in a call center before and is currently into freelancing, one thing you will miss about call center life is the great perks and incentives that are up for grabs for a good performance. Rewards system in the call centers (based on my experience) is simply unmatched. And they are there for a good reason, no less than to keep you motivated to hit all those KPI's, be the best call center agent you can be and contribute to your company's success. Steve Jobs shared his candid...
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by Florante A. Valdez
Cebu City, Philippines
Phone: (947) 893-5187